FREQUENTLY ASKED QUESTIONS
Q. Where am I located?
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A. I am located in Houston, TX, however I do travel to do certain work; please book a consultation if you need to book my travel services.
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Q. What do we practice?
A. I am a Hoodoo practitioner, rootworker and Iyanifa in the Ifa tradition.
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Q. Do you offer in-person services?
A. Yes. Please book a consultation.
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Q. How can I get your products in my store?
A. Please email trilltranscendence@gmail.com for all wholesale purchase inquiries.
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Q. Do you offer a mentorship program?
A. Yes, please fill out the intake form and I will be in touch. Please allow 3 business days for a response.​​​​
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SHIPPING POLICY
Please allow up to 5 business days from your order/purchase date for your order to be shipped out. Excluding holidays.
​All items are handcrafted. ​
Your item will shipped out via the USPS. Please take your time when entering your shipping address. If you live in an apartment or unit, please be sure to enter your until information into the appropriate space.​ If you forget to do this and the item is returned to sender, please allow up to 10 business days for your item to be shipped back out to you.
You will be responsible for paying the shipping costs again.
RETURN POLICY
All items are final sale and cannot be returned. There are no refunds. By purchasing, you agree to this NO RETURN, NO REFUND policy.​
If you have any questions or if there was a problem with your order, please email trilltranscendence@gmail.com and we will do our best to accommodate you.
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PAYMENT METHODS
You may checkout using your debit or credit card via Paypal. You do not have to have a Paypal account to purchase; you can checkout as a guest.